--- title: How to schedule a one-on-one Sales email description: HubSpot's Send Later feature allows you to compose an email and schedule it to be sent at a later time. Once an email is scheduled, it cannot be edited but can be deleted and replaced with a new one. --- [Skip to content](https://support.goodwood-consulting.com/client-knowledge/how-to-schedule-a-one-on-one-sales-email#main-content) English Show submenu for translations ![Goodwood-FullLogo-Black.svg\]](https://support.goodwood-consulting.com/hubfs/Goodwood-FullLogo-Black.svg) Open main navigation Close main navigation - English Show submenu for translations Welcome to the Goodwood Knowledge Base - There are no suggestions because the search field is empty. 1. [Goodwood Client Knowledge Base](https://support.goodwood-consulting.com/client-knowledge?hsLang=en) 2. [Sales](https://support.goodwood-consulting.com/client-knowledge/sales?hsLang=en) 3. [Sales Email (Templates & Sequences)](https://support.goodwood-consulting.com/client-knowledge/sales?hsLang=en#sales-email-templates-sequences) # How to schedule a one-on-one Sales email ## HubSpot's Send Later feature allows you to compose an email and schedule it to be sent at a later time. Once an email is scheduled, it cannot be edited but can be deleted and replaced with a new one. ### 1. Click your company's name in the upper right hand corner of your screen, then click on Profile and preferences to access Settings. ### 2. On the General page under Your Preferences, select the Email tab. ![General\_Email](https://support.goodwood-consulting.com/hs-fs/hubfs/Schedule_One_on_One_Email/General_Email.png?width=548&height=94&name=General_Email.png) 3\. Connect your Inbox. Ensure your Gmail, Office 365, or IMAP inbox is connected to HubSpot to use the scheduling feature. Learn how to integrate your HubSpot and Gmail account [here](https://support.goodwood-consulting.com/knowledge/how-to-add-the-hubspot-integration-for-gmail?hsLang=en).  ### 2. Open a Record In HubSpot, go to your Contacts, Companies, Deals, or Tickets, and select a record. ![CRM\_Contacts](https://support.goodwood-consulting.com/hs-fs/hubfs/Schedule_One_on_One_Email/Screenshot%202024-12-05%20112212.png?width=393&height=245&name=Screenshot%202024-12-05%20112212.png) ### 3. Compose your email In the left panel, click Email, then write your email and add a subject line. ### 4. Schedule for later - Click the down arrow at the bottom of the email editor and select Send Later. - Choose one of these options: - Tomorrow: Schedule for 8 AM (adjust recipient’s time zone if needed). - Custom: Set a specific date and time (up to 6 months in advance). - Best Time to Send (for Sales Hub Professional or Enterprise): Select a time based on the recipient’s engagement history. - Click Schedule to confirm. ### Important Notes: - Avoid Using Tab Key: Pressing the tab key while scheduling may disrupt email tracking. - Track Scheduled Emails: Scheduled emails are logged on the record with a status of Scheduled. - Canceling an Email: To cancel, hover over the email in the timeline, click Delete, and reschedule if needed. - Emails and Drafts: Scheduled emails in HubSpot won’t appear in your Gmail drafts folder. ### How HubSpot determines the best send time: HubSpot analyzes the recipient's engagement history, industry, time zone, job title, and device, along with similar recipients' behavior, to predict the optimal send time. ### What if my email doesn't send? If your inbox is disconnected at the scheduled send time, reconnect your inbox to HubSpot and reschedule the email. - [HubSpot User Accounts (Basic Training)](https://support.goodwood-consulting.com/client-knowledge/hubspot-user-accounts-basic-training?hsLang=en#main-content) - [User Accounts](https://support.goodwood-consulting.com/client-knowledge/hubspot-user-accounts-basic-training?hsLang=en#user-accounts) - [Connecting User Email Account](https://support.goodwood-consulting.com/client-knowledge/hubspot-user-accounts-basic-training?hsLang=en#connecting-user-email-account) - [Connecting User Calendar](https://support.goodwood-consulting.com/client-knowledge/hubspot-user-accounts-basic-training?hsLang=en#connecting-user-calendar) - [Connecting User Phone (Calling)](https://support.goodwood-consulting.com/client-knowledge/hubspot-user-accounts-basic-training?hsLang=en#connecting-user-phone-calling) - [HubSpot User Accounts (Advanced)](https://support.goodwood-consulting.com/client-knowledge/hubspot-user-accounts-advanced?hsLang=en#main-content) - [System Notification Options / Preferences](https://support.goodwood-consulting.com/client-knowledge/hubspot-user-accounts-advanced?hsLang=en#system-notification-options-preferences) - [CRM (Basic Training)](https://support.goodwood-consulting.com/client-knowledge/crm-basic-training?hsLang=en#main-content) - [Contacts (People)](https://support.goodwood-consulting.com/client-knowledge/crm-basic-training?hsLang=en#contacts-people) - [Companies (Entities)](https://support.goodwood-consulting.com/client-knowledge/crm-basic-training?hsLang=en#companies-entities) - [CRM Object Associations](https://support.goodwood-consulting.com/client-knowledge/crm-basic-training?hsLang=en#crm-object-associations) - [Importing CRM Data](https://support.goodwood-consulting.com/client-knowledge/crm-basic-training?hsLang=en#importing-crm-data) - [Connecting Your Email to Hubspot](https://support.goodwood-consulting.com/client-knowledge/crm-basic-training?hsLang=en#connecting-your-email-to-hubspot) - [Marketing](https://support.goodwood-consulting.com/client-knowledge/marketing?hsLang=en#main-content) - [Marketing Funnel (Lifecycle Stages)](https://support.goodwood-consulting.com/client-knowledge/marketing?hsLang=en#marketing-funnel-lifecycle-stages) - [Marketing Email (Regular & Automated)](https://support.goodwood-consulting.com/client-knowledge/marketing?hsLang=en#marketing-email-regular-automated) - [Sales](https://support.goodwood-consulting.com/client-knowledge/sales?hsLang=en#main-content) - [Sales Email (Templates & Sequences)](https://support.goodwood-consulting.com/client-knowledge/sales?hsLang=en#sales-email-templates-sequences) - [Sales Documents](https://support.goodwood-consulting.com/client-knowledge/sales?hsLang=en#sales-documents) [![Chill listening crop-3](https://support.goodwood-consulting.com/hubfs/Goodwood-FullLogo-Black.svg "Chill listening crop-3")](https://www.goodwood-consulting.com) Goodwood Consulting | Knowledge Base Copyright © 2026, Goodwood Consulting